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Privacy Statement

In this privacy statement, we describe how we process your personal data. We make it clear what personal data we collect and for what purposes we use it. We find it important that you are well informed about this and advise you to read this statement carefully.

Manager

The manager for the processing of personal data is the private limited company grijsopreis.nl B.V., located at Welsumerstraat 8 in Amsterdam and registered in the trade register (Chamber of Commerce) with number 72190078. silver-travellers.com is a trademark of grijsopreis.nl B.V. In the following silver-travellers.com refers to the legal entity of grijsopreis.nl B.V.

Personal data that we process

silver-travellers.com processes your personal data by using our services and/or because you provide this information to us. Below you will find an overview of the personal data we process:

  • First and last name
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, sending letters or e-mails and by telephone
  • Location information
  • Information about your activities on our website
  • Information about your surfing behaviour across different websites (for example, as this company is part of an advertising network)
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify that a visitor is over 16 years of age. We therefore encourage parents to be involved in their children’s online activities to prevent data being collected on children without parental consent. If you believe that we have collected personal information on a minor without consent, please contact us at info@silver-travellers.com and we will delete that information.

For what purpose and on what basis do we process personal data?

silver-travellers.com processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or advertising brochure
  • Being able to call or e-mail you when necessary to perform our services
  • Informing you of changes to our products and services
  • Delivering goods and services to you
  • silver-travellers.com analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences
  • silver-travellers.com also processes personal data if we are legally required to do so, such as data needed for our tax return.

Automated decision-making

silver-travellers.com does not make decisions on matters that could have (significant) consequences for individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human (e.g. an employee of silver-travellers.com) in between. silver-travellers.com uses the following computer programmes or systems:

MailChimp

We use MailChimp to send e-mail newsletters. Once you subscribe to the newsletter, MailChimp places a cookie. MailChimp also uses web beacons. This allows us to collect information about how the e-mails are read so we can optimise their content if necessary.

Google Analytics

Our blog pages use cookies from Google Analytics to track general visitor data. The aim is to optimise the content. In order to ensure that it is not possible to find out who the visitor is from cookies, part of the IP address is hidden and ‘data sharing’ is disabled.

How long do we store personal data for?

silver-travellers.com will not retain your personal information for longer than is strictly necessary to achieve the purposes for which it was collected.

Sharing personal data with third parties

silver-travellers.com will not sell your information to third parties and will only provide it if this is necessary for the performance of our agreement with you, or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality for your data. silver-travellers.com remains in charge of these processing operations.

Cookies and web beacons that we use

silver-travellers.com only uses technical and functional cookies and analytical cookies
that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your convenience. They ensure that the website works properly and they remember, for example, your preferred settings. This also enables us to optimise our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via your browser settings.

Viewing, modifying or erasing data

You have the right to access, correct or delete your personal data. Moreover, you have the right to withdraw your consent to the processing of your personal data or to object to the processing of your personal data by silver-travellers.com. You also have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation chosen by you.

You can send a request for access, correction, deletion, personal data transfer or a withdrawal request of your consent, or your objection to the processing of your personal data to info@silver-travellers.com.

In order to make sure that the request for inspection has been made by you, we ask you to enclose a copy of your identity document with the request. In this copy, include your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and BSN (citizen service number) blacked out. This to protect your privacy. We will respond to your request as soon as possible, in any case no later than four weeks.

silver-travellers.com would also like to point out that you have the possibility to lodge a complaint with the national supervisory body in your own country.

How we protect personal data

silver-travellers.com takes the protection of your information seriously and adopts appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you feel that your information is not secure or that there are indications of misuse, please feel free to contact us at info@silver-travellers.com.

Changes

silver-travellers.com reserves the right to make changes to this privacy statement at any time in accordance with applicable laws and regulations. Please check this web page from time to time to see if any changes have occurred.

Contact

For questions or comments about the processing of your personal data, please contact silver-travellers.com at info@silver-travellers.com.

Version 1.0 August 2018